About Us

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The short version

  • Who we are: Jerzy, 600 S Dearborn St Apt 1808, Chicago, IL 60605, US.
  • What we sell: custom team jerseys for basketball, soccer and baseball or softball, with each player’s own name and number, plus logo-free practice jerseys and pinnies.
  • How to reach us: email support@jerzy.shop. We reply within 24 hours on business days.
  • Shipping: free, no minimum, to the United States, Canada, Australia and New Zealand. Orders ship from the USA.
  • Timing: 1–3 business days to process, then 7–14 business days in transit.
  • Changes: cancel or change an order within 24 hours of placing it.
  • Returns: 60 days from delivery, with a free return label. Refunds within 7 days of receiving the return.

What Jerzy is

Jerzy is an online shop for team jerseys. We built it for the person who ends up holding the roster: the volunteer coach, the team manager, the parent who said “I can sort the shirts” at the first practice. That job usually means a spreadsheet of names, a mix of adult and youth sizes, two players who both want the same number and a season opener that is closer than anyone would like. Our shop is arranged so that job is as plain as possible.

We sell jerseys for three sports, plus practice wear that carries no personalisation at all. Every personalised jersey is set up on its own product page with built-in fields for the player name, the number and a team word. You type what you want, you see it in the live preview, and that is exactly what we print. There is no separate proof step and no back-and-forth over mock-ups, so what you type is what you get.

We are a small online business with a mailing address in Chicago. We do not run a shop floor that you can visit, and we do not take orders by phone. Everything happens through the website and through one email address, support@jerzy.shop, which a real person reads and answers.

What we sell

The range is grouped by sport and by who it is for. You can browse everything from the shop, or go straight to a collection.

Basketball

The basketball jerseys collection covers the classic name and number basketball jersey, a side-stripe basketball jersey for teams that want a little more colour down the sides, and the two-tone panel jersey, which is logo-free and sold blank. For practice there is the reversible practice jersey, which takes a number only, so the same shirt works for both sides of a scrimmage. For warm-ups and the bench there is the basketball shooting shirt.

Soccer

Our soccer jerseys include the name and number soccer jersey, the hooped soccer jersey (number only), a long-sleeve soccer jersey for cold Sunday mornings and the goalkeeper jersey, which you can order in a colour that will not clash with your outfield kit. For drills and small-sided games there is the mesh practice pinnie in royal blue, which comes in one size and carries no print.

Baseball and softball

The baseball jerseys collection has a full-button baseball jersey, a two-button baseball jersey, a logo-free pinstripe full-button jersey and a sleeveless softball jersey for warm-weather slow-pitch leagues.

Uniform sets

If your team needs jersey and shorts together, the uniform sets collection saves you from building two orders. Choose the basketball uniform set, the soccer uniform set or the youth basketball uniform set.

Youth

The youth jerseys collection carries youth sizes YS to YXL: the youth basketball jersey, the youth soccer jersey and the youth baseball jersey, plus the youth uniform set above.

Logo-free blanks

Camps, tryouts and pick-up groups often want matching shirts with nothing printed on them. The logo-free blanks collection gathers the two-tone panel jersey, the pinstripe baseball jersey and the practice pinnie. These items have no personalisation fields, which keeps them simple to order in bulk.

How personalisation works

Personalisation is built into each product page. There are up to three fields, and you only pay for the ones you fill in.

Personalisation fields and add-on prices
FieldWhere it printsLimitAdd-on when filled
Player nameBackUp to 12 characters+$6
NumberBack0–99+$4
Team wordFrontUp to 12 characters+$5

A few products work differently. The reversible practice jersey and the hooped soccer jersey take a number only. The logo-free two-tone jersey, the pinstripe jersey and the pinnie carry no personalisation at all.

Because we do not send proofs or mock-ups, the live preview on the product page is your check. We print exactly what is typed, letter for letter. If a player’s name is entered as REYSE instead of REYES, that is how it will print, so please read every name aloud before you place the order. If you spot a mistake afterwards, you have 24 hours from placing the order to change it; see Cancel or Change an Order.

How a team order works

We set the shop up around one simple rule: one cart line per player. Each player’s jersey is its own item in the cart, with that player’s size, name and number. That way nothing gets lost between a roster and a print file.

  1. Collect the roster. For each player, write down the size, the name as it should print (12 characters or fewer) and the number. Settle duplicate numbers before you start.
  2. Pick the product and colour. Open the jersey your team chose and select the colour everyone will wear.
  3. Add the first player. Choose the size, fill in the name, the number and the team word if you want one, check the live preview and add it to the cart.
  4. Repeat for each player. Change the size and fields for the next player and add again. A twelve-player softball team with the team word COMETS is twelve cart lines.
  5. Check the cart against the roster. Read each line against your list: size, spelling, number.
  6. Check out once. The whole team order ships together to the address you enter.

The Help Center has a longer walkthrough, including mixed adult and youth orders and what to do when a player joins after you have ordered.

Sizes

Adult jerseys come in S to 3XL. The 2XL size adds $3 and the 3XL size adds $5. Youth jerseys come in YS, YM, YL and YXL. The practice pinnie is one size. We do not publish a numeric size chart at the moment. The Size Guide explains how to measure a jersey that already fits you and how fit differs between basketball, soccer and baseball styles. If you want to compare against a chart, email us and ask for one.

Planning around your season

Most team orders have a date attached: a season opener, a tournament weekend, the first game after tryouts. Work backwards from that date. Allow 1–3 business days for processing and 7–14 business days in transit, and remember that business days skip weekends and public holidays. If your first game is three weeks away, order this week rather than next. Keep a little slack for the 24-hour change window too, so you can fix a name if a parent writes back with a correction.

A practical habit from experienced team managers: send the roster to the players or parents before you order and ask each one to confirm their spelling, size and number. A two-minute check in a group message prevents the most common problem we see, which is a name typed slightly wrong. For youth players between sizes, the Size Guide explains how to decide.

What we promise you

We keep a short list of promises and we write them the same way on every page of this site.

Jerzy store promises at a glance
TopicWhat you can expectDetails
RepliesWithin 24 hours on business days, by emailContact Us
Processing1–3 business daysShipping & Delivery
Transit7–14 business days to the US, Canada, Australia and New ZealandShipping & Delivery
Shipping costFree, no minimum orderShipping & Delivery
Cancel or changeWithin 24 hours of placing the orderCancel or Change an Order
Returns60 days from delivery, free return labelReturns & Exchanges
RefundsWithin 7 days of receiving the return, to the original payment method or as store credit that never expiresRefund Policy

Where we ship

We ship to four countries: the United States, Canada, Australia and New Zealand. Shipping is free to all four, whatever the size of the order. Orders ship from the USA. A team in Calgary, Perth or Christchurch orders exactly the same way as a team in Ohio. Import duties, where they apply, depend on the destination country; if you are unsure, contact us before you order. We cannot ship to other countries at this time.

Paying for your order

The payment options available to you are shown at checkout. Prices on the site are in US dollars. We never ask for card details by email, and you should never send them to us. Read more on the Payment Methods page.

When something goes wrong

Team orders have a lot of moving parts, and now and then something will not be right. A number might be smudged on one jersey out of twelve, a colour might not match what you chose, or a player might need a different size. Email support@jerzy.shop with your order number, the player’s cart line and a clear photo. We will look at it and tell you the next step. Photos you send with a claim are deleted 30 days after delivery. You can also open a request through Submit a Ticket, which lists what to include for each kind of problem.

If a player leaves the team after the order is placed, you can still change or cancel that line within the 24-hour window. After that, the jersey can still come back within 60 days of delivery; the conditions are set out on the Returns & Exchanges page.

What we do not do

Being clear about limits saves everyone time:

  • We do not print logos, crests or artwork you upload. Personalisation is the player name, number and team word fields only.
  • We do not print the names or marks of real teams, leagues, colleges, schools or players. Please choose your own invented team word, like OWLS or NORTHSIDE.
  • We do not send proofs. The live preview is the proof.
  • We do not take phone orders, and we do not run social media support channels. Email is the one place to reach us.
  • We do not ship outside the United States, Canada, Australia and New Zealand.

Our address and business details

Jerzy
600 S Dearborn St Apt 1808
Chicago, IL 60605
US

Email: support@jerzy.shop. This is a mailing address, not a returns address or a shop you can visit. Please do not send parcels there without first contacting us; we will send you a free return label with the right destination. Our Terms of Service are governed by the laws of Illinois. Our Privacy Policy explains what we do with your order details.

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