Terms of Service

Last updated: November 8, 2026

These Terms of Service are the agreement between you and Jerzy when you use jerzy.shop or buy from us. They cover ordering, personalisation, prices, shipping, returns, the content you submit, acceptable use of the site and how disputes are handled. We have tried to write them plainly. Please read them before you place an order, especially the sections on personalisation, because we print exactly what you type.

1. About these terms

By using jerzy.shop or placing an order, you agree to these terms and to the policies they refer to, including our Shipping & Delivery, Returns & Exchanges Policy, Refund Policy, Cancel or Change an Order and Privacy Policy pages. If these terms and a specific policy page differ on a point, the specific policy page applies to that point. If you do not agree to these terms, please do not use the site or place an order.

You must be old enough to enter a binding contract where you live to place an order. Parents, guardians, coaches and team managers place orders for youth players; youth players should not place orders themselves.

2. Who we are

Jerzy sells custom team jerseys for basketball, soccer and baseball, with players’ own names and numbers, along with uniform sets, youth jerseys and logo-free practice jerseys. Our address is 600 S Dearborn St Apt 1808, Chicago, IL 60605, US. You can reach us at support@jerzy.shop; we reply within 24 hours on business days.

3. Products and descriptions

We describe each product, its options and its personalisation fields on its product page. Colours on screen can look slightly different from the finished item, depending on your display. Sizes are listed as adult S–3XL and youth YS–YXL, and the pinnie is one size; our Size Guide explains how to compare with a garment you already own. If a product arrives clearly different from its description, our returns policy applies.

Products are sold for personal, team and club use. Jerzy products are our own designs and are not connected with, endorsed by or associated with any professional league, club, school or governing body.

4. Personalisation

What you can add

Products with personalisation offer built-in fields on the product page:

The reversible practice basketball jersey and the hooped soccer jersey take a number only. The two-tone panel jersey, pinstripe full-button baseball jersey and mesh practice pinnie have no personalisation.

We print exactly what you type

We do not send proofs or mockups. The live preview on the product page shows how your text will appear, and it is your responsibility to check spelling, spacing, numbers and sizes on each cart line before paying. If what we print matches what you typed, it is not a printing error. You can still correct it within 24 hours of ordering, or return the item within 60 days of delivery under our returns policy.

What you may not ask us to print

By submitting personalisation, you confirm that you have the right to use the text and that it does not infringe anyone else’s rights. We may refuse or cancel, with a full refund, any order whose personalisation:

• uses a trademark, team name, club name, league name, logo or slogan belonging to someone else without permission;
• uses a real public figure’s name in a way that suggests endorsement or a connection that does not exist;
• is offensive, hateful, harassing, threatening or obscene;
• promotes illegal activity;
• uses someone’s name without their permission.

Our Intellectual Property Policy explains more. Team words should be your own, such as COMETS, OWLS or NORTHSIDE.

5. Prices and payment

Prices are shown in US dollars and include the base product price, any filled personalisation add-ons, and any size surcharge ($3 for 2XL, $5 for 3XL). Shipping is free. Jerzy does not collect sales tax at checkout. The price you pay is the one shown in your cart when you place the order.

The payment options available to you are shown at checkout; see Payment Methods. Payment is taken when you place the order. If a price on the site is clearly wrong because of an obvious error, we may cancel the affected order and refund it in full; we will tell you before doing so.

6. Placing an order and contract formation

When you place an order, you make an offer to buy the items in your cart. You then receive an order confirmation email. A contract is formed when we accept the order by starting to process it. We may decline or cancel an order, with a full refund, if an item cannot be supplied, the personalisation breaks section 4, the shipping address is outside the countries we serve, or we have reasonable grounds to suspect fraud.

7. Cancellations and changes

You can cancel or change an order within 24 hours of placing it. When we confirm a cancellation, we refund within 7 days of confirming it. After that window, printing may have started; we will try to help but cannot promise a change. Details are on the Cancel or Change an Order page.

8. Shipping and delivery

We ship free to the United States, Canada, Australia and New Zealand only, and orders ship from the USA. Processing takes 1–3 business days and transit is estimated at 7–14 business days to each of those countries. Delivery dates are estimates, not guarantees. Import duties and local charges for international parcels depend on the destination country and are not included in our prices. If a parcel is late, lost or arrives damaged, contact us and we will help; see Shipping & Delivery.

9. Returns and refunds

You can return items within 60 days from delivery, and we pay return postage, including for change-of-mind returns. Refunds are issued within 7 days of receiving your return, to the original payment method or as store credit, which never expires. Items that arrive damaged, defective, misprinted or wrong are put right as explained in our Returns & Exchanges Policy. Nothing in these terms removes rights you have under the consumer law that applies to you.

10. Accounts

You can check out as a guest or create an account. If you create one, keep your login details private and tell us promptly if you think someone else has used your account. You are responsible for orders placed through your account. We may suspend an account that is used to break these terms.

11. Acceptable use of the site

When using jerzy.shop, you agree not to:

• break any law or someone else’s rights;
• try to gain unauthorised access to the site, other accounts or our systems;
• introduce viruses or harmful code, or overload the site;
• scrape, copy or reuse site content, product images or text for commercial purposes without permission;
• place orders using payment details you are not authorised to use;
• impersonate another person or misrepresent your connection to a team or club.

12. Our content and intellectual property

The site, including its text, product designs, images, layout and the Jerzy name, belongs to Jerzy or is used with permission. You may view and print pages for your own use, such as sharing a product link with your team. You may not reuse our content commercially without our written permission. Personalisation you submit stays yours; you allow us to use it only to make, ship and support your order. See our Intellectual Property Policy and DMCA page for how to report concerns.

13. Product use and care

Jerseys are sports apparel for wear in practice and play. Follow the care information supplied with your item, as printed names and numbers last longest with gentle washing, inside out. Our products are not protective equipment. Coaches and organisers remain responsible for any uniform rules that their league or competition sets, such as numbering or colour rules; check those before you order.

14. Limitation of liability

To the extent permitted by law, Jerzy is not liable for indirect or consequential losses, such as a missed game, tournament fees or travel costs, arising from a late delivery or a problem with an order. Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

15. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as severe weather, carrier disruption, customs holds, outages or public emergencies. If such an event affects your order, we will tell you and work with you on the options, including cancellation with a refund where appropriate.

16. Governing law and disputes

These terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. If you have a problem, please email support@jerzy.shop first; most issues are resolved quickly that way. If a dispute cannot be resolved informally, it will be handled by the competent courts, subject to any mandatory consumer protection rules in the country where you live that give you the right to bring a claim locally.

17. Changes to these terms

We may update these terms from time to time. The date at the top shows the current version. The version in force when you place an order applies to that order. If you order regularly for a club, glance at this page at the start of each season so you know the current terms.

Questions about how a term applies to your team order are welcome by email at any time.

18. Severability and entire agreement

If any part of these terms is found to be unenforceable, the rest remains in force. These terms, together with the policy pages they mention, are the whole agreement between you and Jerzy about your use of the site and your orders. If we do not enforce a term straight away, that does not mean we give up the right to do so later.

19. Contact us

Questions about these terms can go to support@jerzy.shop or through Submit a Ticket. We reply within 24 hours on business days. Our address is Jerzy, 600 S Dearborn St Apt 1808, Chicago, IL 60605, US.